Frequently Asked Questions Part 2
Last month, we presented you with a new video series that we have created as a helpful addition to Probiller’s FAQ section. The goal of this series is to give you some insight into the most common inquiries that our customer service department receives from our many members.
In this second video, we explain why a charge for Probiller may appear on your credit card statement after cancelling your account. This charge may be due to an additional preselected membership package that wasn’t unchecked when you first signed up. Cancelling one membership won’t cancel these additional active packages. In short, all memberships must be cancelled individually.
Be sure to check out our first video of the FAQ series as well to help answer any other questions you may have.
The Frequently Asked Questions section is also a helpful source of information about your Probiller account. Whether your questions are about our billing practices, membership options or if you simply need some technical assistance, you may find the solution in this section.
Remember, if our FAQs don’t answer all your questions or you would simply like to get more information about the different services offered by Probiller, we encourage you to get in touch with us via our Live Chat service on the homepage. Our support staff is available 24/7 and will be more than happy to assist you with all your inquiries.