Home / Probiller - Frequently Asked Questions (FAQ)
If you have seen a charge on your credit card that says "Probiller," you may have subscribed to one
of our eCommerce partners. If you have questions or concerns, please contact us - we're available
Mon-Fri, 10AM - 6PM EST.
Charges with "Probiller.com" in the description on your
statement are from an online purchase, usually a subscription to an entertainment
website. Make sure to consult with a family member or friend to make sure they have
not made a purchase on your account.
It is possible that additional membership packages may have been
selected upon signup that you have not yet cancelled. Call, email or chat with our
customer care agents who are ready to assist you Mon-Fri, 10AM - 6PM EST.
There are a number of reasons why a charge may be declined.
Please contact us so that we can look into your account and help you complete your
purchase.
A confirmation email is automatically sent whenever an account
is canceled. It may have been diverted by your spam filter. Please call us (toll
free), chat with us or send us an email if you did not receive the confirmation
email.
If you are having trouble upgrading your account, please contact
our customer care department so that we can assist you as quickly as possible. We
are available Mon-Fri, 10AM - 6PM EST by phone, chat or email.
Our customer care department is available Mon-Fri, 10AM - 6PM EST to assist you
with all inquiries and requests. Please call us (toll free), chat with us or send us
an email.
We bill for a multitude of online entertainment products. Our
customer care department is available Mon-Fri, 10AM - 6PM EST to assist you in seeing what's available
to you.
